Privacy Policy

Effective Date: 12/1/2024

Y-Drive, INC. (doing business as US Canada Auto Transport) (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://www.uscanadaautotransport.com (the “Site”), and use our services.

1. Information We Collect

We may collect the following types of information from you:

  1. Personal Information:
    • Name
    • Email address
    • Phone number
    • Address
    • Vehicle details (e.g., make, model, VIN)
    • Payment information (e.g., credit card details)
  2. Non-Personal Information:
    • IP address
    • Browser type
    • Device information
    • Pages visited and time spent on the Site
    • Cookies and similar tracking technologies

2. How We Use Your Information

We collect and use your information for the following purposes:

  1. To Provide Services:
    • Processing quotes, bookings, and payments for vehicle shipping services.
  2. Customer Support:
    • Responding to inquiries, resolving complaints, and providing updates on your orders.
  3. Marketing and Promotions:
    • Sending promotional materials and service updates (with your consent, where required).
  4. Legal Compliance:
    • Complying with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

  1. Service Providers:
    • Payment processors, logistics companies, and IT support providers who assist in delivering our services.
  2. Legal Authorities:
    • If required by law or to protect our rights, property, or safety.
  3. Third-Party Analytics:
    • Tools like Google Analytics to analyze website usage and improve performance.

4. Your Privacy Rights

Depending on your location, you may have the following rights:

  1. Access and Update:
    • Request access to or correction of your personal data.
  2. Deletion:
    • Request the deletion of your data (subject to legal and contractual obligations).
  3. Opt-Out of Marketing:
    • Unsubscribe from promotional emails or opt-out of targeted advertising.
  4. Data Portability:
    • Request a copy of your data in a portable format.
  5. Non-Discrimination:
    • Exercise your rights without discrimination.

To exercise your rights, please contact us at [Insert Contact Email or Form Link].

5. Cookies and Tracking Technologies

What Are Cookies?
Cookies are small text files placed on your device (computer, tablet, or smartphone) by websites you visit. They help us provide a better user experience by remembering your preferences, analyzing site traffic, and delivering personalized advertisements.

How We Use Cookies
We use cookies and similar tracking technologies on our website for the following purposes:

  1. Essential Cookies: To enable core functionalities like security, network management, and accessibility.
  2. Performance and Analytics Cookies: To analyze how visitors use our website and improve performance.
  3. Advertising Cookies: To deliver personalized advertisements based on your browsing behavior.

Managing Cookies
You can control or disable cookies through your browser settings. Please note that disabling cookies may impact your ability to use certain features on our website.

Third-Party Cookies
We may use third-party cookies, such as Google Analytics and advertising services, to understand user behavior and improve our marketing efforts. These cookies are governed by the respective third-party privacy policies.

For more information about cookies and how to manage them, visit All About Cookies.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you access our Site from outside Canada or the USA, your data may be transferred to and processed in the USA or Canada, where data protection laws may differ from your country of residence.

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before submitting any information.

9. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates the most recent revision.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us.

Leave a Reply